Privacy Policy

At Kiwi Bet (fit4football.co.nz), we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what your rights are. We've written it in plain language because privacy policies shouldn't require a law degree to understand.

1. Information We Collect

We collect different types of information depending on how you interact with our site:

Information You Provide Directly

• Contact form submissions: If you reach out to us through our contact page, we collect your name, email address, and the content of your message.
• Email correspondence: If you email us directly, we retain the emails and any information you include.

Information Collected Automatically

When you visit our site, we automatically collect certain technical information:

• Device and browser information: Browser type and version, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on each page, links clicked, and referring URLs (how you got to our site).
• IP address: We collect IP addresses for analytics and security purposes. We do not use IP addresses to identify individual users.
• Cookies and similar technologies: See Section 3 below for details on how we use cookies.

Information We Do NOT Collect

To be clear about what we don't do:

• We do not collect financial information (credit card numbers, bank details, etc.)
• We do not collect betting account details or gambling history
• We do not require you to create an account to use our site
• We do not collect sensitive personal information such as ethnicity, health data, or political opinions

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and improve the site: Understanding which pages are popular and how users navigate helps us make the site better.
• To respond to enquiries: When you contact us, we use your information to reply and help with your question.
• To analyse traffic and trends: Aggregate analytics data helps us understand our audience and create more relevant content for NZ punters.
• To ensure security: We monitor for suspicious activity to protect the site and its users.
• To comply with legal obligations: We may process data where required to comply with New Zealand law.

We do not sell, rent, or trade your personal information to third parties. Full stop.

3. Cookies

Our site uses cookies and similar tracking technologies. For full details on the types of cookies we use and how to manage them, please see our Cookie Policy.

In summary, we use:

• Essential cookies: Required for the site to function properly.
• Analytics cookies: Help us understand how visitors use the site (via Google Analytics).
• Affiliate tracking cookies: Used when you click through to a betting operator, so they know you came from our site. This is how we earn commissions to fund our operations.

4. Third-Party Services

We use a limited number of third-party services that may collect data:

Service	Purpose	Data Collected
Google Analytics	Website traffic analysis	Anonymised usage data, device info, pages visited
Affiliate Networks	Tracking referrals to betting operators	Click data, referral source, timestamp
Web Hosting Provider	Hosting and serving the website	Server logs (IP address, request data)

Each of these third-party services has its own privacy policy. We encourage you to review them, particularly Google's privacy policy if you are concerned about analytics data collection.

When you click an outbound link to a betting operator, you leave our site and become subject to that operator's privacy policy. We have no control over how those sites handle your data.

5. Data Retention

We retain different types of data for different periods:

• Contact form data and emails: Retained for up to 2 years after your last communication with us, or until you ask us to delete it.
• Analytics data: Google Analytics data is retained for 14 months (the default retention period), after which it is automatically deleted.
• Server logs: Typically retained for 90 days for security purposes.
• Cookies: Cookie durations vary by type. See our Cookie Policy for specific timeframes.

6. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have a number of rights regarding your personal information. Here's what you can do:

• Access your data: You have the right to ask us what personal information we hold about you. We'll provide it within 20 working days of your request.
• Correct your data: If the information we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Request deletion: You can ask us to delete your personal information. We will do so unless we have a legitimate reason to retain it (such as a legal obligation).
• Complain to the Privacy Commissioner: If you believe we've breached your privacy, you have the right to make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.

The Privacy Act 2020 sets out 13 Information Privacy Principles (IPPs) that govern how organisations in New Zealand collect, store, use, and disclose personal information. We are committed to complying with all of these principles.

To exercise any of these rights, contact us using the details in Section 9 below. We won't charge you a fee for making a request, and we'll respond within 20 working days as required by law.

7. Children's Privacy

Our website is not intended for anyone under the age of 18. We do not knowingly collect personal information from children or minors. Our content relates to online sports betting, which is an adults-only activity.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we do, we'll update the "Last updated" date at the top of this page.

For significant changes, we may also post a notice on our homepage. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, want to exercise your rights, or have a privacy concern, you can reach us at:

• Website: fit4football.co.nz
• Contact page: fit4football.co.nz/contact

If you're not satisfied with our response, you can also contact the New Zealand Office of the Privacy Commissioner:

• Website: privacy.org.nz
• Phone: 0800 803 909